{"id":9594,"date":"2025-06-05T02:24:07","date_gmt":"2025-06-04T23:24:07","guid":{"rendered":"https:\/\/flooss.sa\/?page_id=9594"},"modified":"2025-11-23T14:37:26","modified_gmt":"2025-11-23T11:37:26","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/flooss.sa\/en\/contact-us\/","title":{"rendered":"CONTACT US"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9594\" class=\"elementor elementor-9594\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2619a7 e-flex e-con-boxed e-con e-parent\" data-id=\"a2619a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d359f5 e-con-full e-flex e-con e-child\" data-id=\"6d359f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c46214 elementor-widget elementor-widget-heading\" data-id=\"6c46214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54f1b8a elementor-widget elementor-widget-text-editor\" data-id=\"54f1b8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">For any inquiries or to learn more about our products, please contact our customer support team. We are here to help you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb205f8 elementor-mobile-align-center elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fb205f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">8001240472<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@flooss.sa<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-x-twitter\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">@FloossCare<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce14026 e-flex e-con-boxed e-con e-parent\" data-id=\"ce14026\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b5d1501 e-con-full e-flex e-con e-child\" data-id=\"b5d1501\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91efb9d elementor-widget elementor-widget-heading\" data-id=\"91efb9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Location<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6f7250 elementor-widget elementor-widget-google_maps\" data-id=\"a6f7250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=24.81719267784238%2C%2046.63998885767144&#038;t=m&#038;z=17&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"24.81719267784238, 46.63998885767144\"\n\t\t\t\t\taria-label=\"24.81719267784238, 46.63998885767144\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12e5b64 e-con-full e-flex e-con e-child\" data-id=\"12e5b64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf8b601 elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"cf8b601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t  <div class=\"container\">\r\n    <h2>Contact Form<\/h2>\r\n    <form id=\"ticketForm\">\r\n      <label>Full Name<\/label>\r\n      <input type=\"text\" id=\"fullName\" name=\"ticket_name\" required>\r\n\r\n      <label>Contact Number<\/label>\r\n      <input type=\"text\" id=\"contactNumber\" name=\"ticket_phone\" placeholder=\"05xxxxxxxx\" required>\r\n\r\n      <label>Email<\/label>\r\n      <input type=\"email\" id=\"email\" name=\"ticket_email\" placeholder=\"Optional\">\r\n\r\n      <label>National ID Number<\/label>\r\n      <input type=\"text\" id=\"nationalId\" name=\"ticket_id_no\" pattern=\"[0-9]{10}\" required>\r\n\r\n      <label>Message<\/label>\r\n      <textarea id=\"message\" name=\"ticket_detail\" rows=\"5\" required><\/textarea>\r\n\r\n      <label>Attachment<\/label>\r\n      <input type=\"file\" id=\"files\" name=\"files\" multiple>\r\n\r\n      <button type=\"submit\">Submit Ticket<\/button>\r\n    <\/form>\r\n\r\n    <div id=\"responseBox\" class=\"hidden\"><\/div>\r\n  <\/div>\r\n  \r\n  <script>\r\ndocument.getElementById(\"ticketForm\").addEventListener(\"submit\", async (e) => {\r\n  e.preventDefault();\r\n\r\n  const responseBox = document.getElementById(\"responseBox\");\r\n  responseBox.classList.add(\"hidden\");\r\n\r\n  \/\/ \u2705 Get values from the form inputs\r\n  const fullName = document.getElementById(\"fullName\").value;\r\n  const contact = document.getElementById(\"contactNumber\").value;\r\n  \r\n  if (!contact.startsWith(\"0\")) {\r\n  contact = \"0\" + contact;\r\n}\r\n\r\n  const email = document.getElementById(\"email\").value;\r\n  const idNumber = document.getElementById(\"nationalId\").value;\r\n  const message = document.getElementById(\"message\").value;\r\n\r\n  const formData = new FormData();\r\n  formData.append(\"main_category_id\", \"2\");\r\n  formData.append(\"category_id\", \"29\");\r\n  formData.append(\"second_category_id\", \"101\");\r\n\r\n  formData.append(\"ticket_phone\", contact);\r\n  formData.append(\"ticket_name\", fullName);\r\n  formData.append(\"ticket_area\", \"1\");\r\n  formData.append(\"ticket_city\", \"1\");\r\n  formData.append(\"ticket_detail\", message);\r\n  formData.append(\"ticket_id_no\", idNumber);\r\n  formData.append(\"ticket_email\", email);\r\n\r\n  formData.append(\"channels\", \"15\");\r\n  formData.append(\"priority_id\", \"1\");\r\n  formData.append(\"risk_id\", \"1\");\r\n  formData.append(\"api_source\", \"website\");\r\n  formData.append(\"lang\", \"ar\");\r\n\r\n  \/\/ \u2705 Handle attachments\r\n  const files = document.getElementById(\"files\").files;\r\n  if (files.length > 0) {\r\n    let fileNames = [];\r\n    for (let i = 0; i < files.length; i++) {\r\n      formData.append(\"files\", files[i]);\r\n      fileNames.push(files[i].name);\r\n    }\r\n    formData.append(\"attachment_\", fileNames.join(\",\"));\r\n    formData.append(\"api_source\", \"attachment\");\r\n  }\r\n\r\n  try {\r\n    const res = await fetch(\"https:\/\/crm.flooss.sa:8001\/api\/create_ticket_api\/\", {\r\n      method: \"POST\",\r\n      headers: {\r\n        \"Authorization\": \"Basic \" + btoa(\"ivr:123456\")\r\n      },\r\n      body: formData\r\n    });\r\n\r\nconst responseText = await res.text();\r\n\r\nlet data;\r\ntry {\r\n  data = JSON.parse(responseText);\r\n} catch (err) {\r\n  console.error(\"Server returned non-JSON:\", responseText);\r\n  throw new Error(\"Invalid JSON response\");\r\n}\r\n\r\n\r\n    responseBox.classList.remove(\"hidden\");\r\n    if (data.status === \"success\") {\r\n      responseBox.textContent = `\u2705 ${data.message} (Ticket ID: ${data.ticket_id_no})`;\r\n      responseBox.className = \"success\";\r\n    } else {\r\n      console.log(data.message);\r\n      responseBox.textContent = `\u274c Error: ${data.message || \"Something went wrong.\"}`;\r\n      responseBox.className = \"error\";\r\n    }\r\n  } catch (err) {\r\n    console.error(err);\r\n    responseBox.classList.remove(\"hidden\");\r\n    responseBox.textContent = \"\u274c Failed to connect to the server.\";\r\n    responseBox.className = \"error\";\r\n  }\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us For any inquiries or to learn more about our products, please contact our customer support team. We are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9594","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/pages\/9594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/comments?post=9594"}],"version-history":[{"count":52,"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/pages\/9594\/revisions"}],"predecessor-version":[{"id":10326,"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/pages\/9594\/revisions\/10326"}],"wp:attachment":[{"href":"https:\/\/flooss.sa\/en\/wp-json\/wp\/v2\/media?parent=9594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}